Digital Voice Recorders Digital Audio Recording Customer Interactive Customer Call Routing Call Center Operations Customer Call Center Customer Multimedia Voice Over IP Dictation & Transcription Digital Video Surveillance Intrusion Detection Business Telephone Systems Digital recording and Call Logging Customer Call Center Eventide Interaction Quality TLR Logging Recorder Mercom Digital Public Audio Log Business Enabled Business Endpoints Business Axxess Voip Axxess Olympus VXP Lite Voice Exchange Platform Talk Station Workgroup Lanier Cquence Medical Transcription Crescendo Voice Writer Voice Recognition Systems Transcription
 
 

 
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Business Enabled Applications

Harness the capabilities of your Axxess communications investment  through  Inter-Tel’s  integrated  software applications.  Implement  voice  and  data  based applications  to  improve  workflow  management  and mobility, while providing value-added services that help 02
you maintain exceptional customer service.

IP Communications Applications – present consistent communication features and functionality across the enterprise without having to manage separate systems.

CRM Productivity Tools – Integrate state-of-the-art customer relationship management tools with your existing Axxess system.

E-Business Communications – Turn your employee PCs into an integrated communication device in order to reach customers via the Web, PDA, Cellular, TDM, etc.

Interactive Voice Response – Increase customer service while decreasing your employee workload by letting your own virtual employee handle preliminary information tasks.

Mobility Tools – Free up your employees to send and receive important communications regardless of geographical location.